PRIVACY POLICY
1. Introduction
Welcome to Home Furniture & Lighting. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Use of Website
- Eligibility: You must be at least 18 years old to purchase from this website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use the website for any unlawful purpose or in a way that may harm Home Furniture & Lighting or any third party.
3. Product Information
- Accuracy: We strive to provide accurate product descriptions and pricing. However, errors may occur.
- Availability: Product availability is subject to change without notice.
4. Orders and Payments
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason.
- Pricing: All prices are listed in Canadian dollars and are subject to applicable taxes.
- Payment Methods: We accept major credit cards and other payment methods as indicated on our website.
5. Shipping and Delivery
- Shipping Methods: Items under 150 lbs are shipped via Canada Post within 2-7 business days (excluding holidays). Items over 150 lbs are delivered locally within New Brunswick by our delivery team.
- Delivery Scheduling: For local deliveries, a team member will contact you within 1-2 business days to schedule a delivery appointment.
6. Returns and Exchanges
- Return Policy: Please refer to our Return & Exchange Policy for detailed information.
7. Warranty
- Manufacturer's Warranty: Products are covered by the manufacturer's warranty. For extended warranty options, please consult the documents offered by Zucora.
8. Limitation of Liability
Home Furniture & Lighting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
9. Governing Law
These terms and conditions are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on the website.
Privacy Policy
1. Introduction
Home Furniture & Lighting is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
2. Information Collection
- Personal Information: We collect information such as your name, address, email, and payment details when you make a purchase or create an account.
- Non-Personal Information: We may collect non-identifiable information such as browser type and IP address to improve our services.
3. Use of Information
- Order Processing: To process and fulfill your orders.
- Communication: To send order confirmations, updates, and promotional materials (if you have opted in).
- Improvement: To enhance our website and services based on your feedback.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share information with trusted partners to assist in operating our website and conducting our business, provided they agree to keep this information confidential.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
8. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about our terms or privacy policy, please contact us at:
- Phone: 506-854-4753
- Email: karen.lewis@theelmwoodgroup.ca
Effective Date: November 15, 2024
